Oh no! That's a stressful message to receive, but don't worry, we will help you track this down.
Step 1: Check your surroundings!
Sometimes, our delivery partners aren't allowed direct access to your doorstep. Could you please check with your housing society, building security, reception, or a courier room? Often, it's safely waiting for you there.
Step 2: Still can't find it?
If you've checked and it's still missing, please email us right away at [email protected]. It's important to do this within 24 hours of getting the 'delivered' SMS.
Please include your Order ID and contact number. Our team will jump on this, investigate, and get back to you with an update within 48 hours. We'll get this sorted!
