How can I track my order?

1Answer

We know you're excited to get your order! Tracking is easy, and it just depends on the delivery method you chose.

**FOR HOME DELIVERY:**
1. Log in to your account and go to the 'Order and Returns' section.
2. Find your order and click 'Track Package' to see its live status.
3. Or, use this direct tracking link anytime:


TRACK YOUR PACKAGE


FOR CLICK & COLLECT:
This one's simple! We'll do the tracking for you. We're shipping your order to the store you selected. Just wait for our email/SMS that says your order is 'READY TO COLLECT'. That's your signal to head to the store!

FOR RESERVE & COLLECT:
This is our super-fast option! You should get your 'READY TO COLLECT' notification within 2 hours.
(Important: If the item isn't in stock at the store, this will automatically become a 'Click & Collect' order, which takes 6-7 days.)

Your action is the same for both: Just wait for that 'READY TO COLLECT' message before you visit the store!

 

Did this answer your question?
...